Who we are
Effective Date: 01/09/2025
Last Updated: 01/09/2025
At InfoTechCyber, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, or interact with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, job title, email address, phone number, and company details when you contact us or use our services.
- Technical Information: IP address, browser type, operating system, and browsing behaviour when you visit our website.
- Service Data: Information necessary to provide cybersecurity services, such as system logs, audit results, or compliance-related documentation.
- Communication Data: Records of your correspondence with us, including emails, calls, and support tickets.
How We Use Your Information
We use your information to:
- Deliver and manage our cybersecurity services.
- Respond to enquiries, support requests, and consultancy needs.
- Provide security assessments, recommendations, and compliance support.
- Send updates, insights, or relevant service information (with your consent).
- Improve our website, services, and customer experience.
- Meet legal, regulatory, and contractual obligations.
Legal Basis for Processing
We process personal data under the following lawful bases (as defined by the UK GDPR and Data Protection Act 2018):
- Consent – when you opt-in to communications.
- Contractual necessity – to provide agreed services.
- Legal obligations – to comply with applicable laws and regulations.
- Legitimate interests – to improve our services and maintain security.
Sharing Your Information
We do not sell or rent personal data. We may share your information with:
- Trusted partners, suppliers, or subcontractors necessary to deliver services.
- Legal, regulatory, or government bodies when required by law.
- International partners, where necessary, with safeguards in place to protect data.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
International Data Transfers
As InfoTechCyber provides services globally, your information may be transferred outside the UK/EEA. In such cases, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
Data Security
We implement robust technical, organisational, and administrative measures to protect your information against unauthorised access, loss, misuse, or alteration.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccuracies.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing.
- Request data portability.
- Withdraw consent (where applicable).
To exercise your rights, please contact us using the details below.
Cookies
Our website may use cookies to enhance functionality and user experience. You can manage or disable cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
InfoTechCyber
Email: support@infotechcyber.com
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